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Job Description
- Receive the ticket from the employee to investigate the cause of the problem and troubleshoot those technical problems.
- Help fix any network problems
- Receive the new device and start working on the setup process by installing operating systems on the new devices.
- Solve all technical software problems for the team members.
- Install e-mails on devices and support in solving any issues related to e-mail system.
- Search for and install applications that facilitate the employees’ work and train the users how to use them.
Skills
- Bachelor degree in Computer Science or Computer Engineering
- 2 - 4 Years of experience
- Expert at Microsoft Office (Excel, Outlook, Word, and Power Point) and Windows.
- Excellent Command of Arabic & English language skills.
Education
Computer Science
Job Details
Job Location
Cairo, Egypt
Job Role
Information Technology
Employment Status
Full time
Preferred Candidate
Career Level
Mid Career
Years of Experience
Min: 2 Max: 4
Degree
Bachelor's degree